Shipping policy

When will I get my order?

Because products are made to order, your order goes through production before it ships. Production and shipping times are separate, and both can vary depending on the product, fulfillment location, and order.

Please check the product listing for any estimated timeframes provided. Production and shipping estimates are not guaranteed.

You’ll receive tracking information once your order ships so you can follow its progress.

Where do you ship?

I currently ship within the United States only.

Where will my order ship from?

I work with a trusted production partner with fulfillment facilities in multiple locations. I try to have orders fulfilled within the U.S. whenever possible, but the fulfillment location may vary depending on the product, availability, and other production needs.

How much does shipping cost?

Your shipping cost will be shown at checkout before you complete your purchase.

Orders of $75 or more ship free.

What if my order is delayed or appears to be lost?

If your order hasn’t arrived within the estimated delivery timeframe, start by checking your tracking information and confirming that the shipping address on your order is correct.

You may also want to check with the carrier, your local post office, or around your delivery location in case the package was left somewhere unexpected.

If your order still can’t be located and appears to be lost in transit, please contact me with your order number as soon as possible, within 25 days of the estimated delivery date, so I have time to investigate with my production partner.

What if I entered the wrong shipping address?

Please double-check your shipping address before placing your order. Because orders may enter production shortly after they’re placed, I can’t guarantee that an address can be changed after an order has been submitted.

If you notice an error, contact me as soon as possible and I’ll see whether the address can still be updated.

If an order has already shipped to an incorrect address provided at checkout, additional costs associated with replacing or reshipping the order may be the customer’s responsibility.